PRIVACY POLICY

WHAT TYPES OF INFORMATION DO WE COLLECT?

We collect information that we reasonably require for the purposes set out in this Policy, for other reasonable purposes, and as may be required by law. This may include:

• Contact and Personal Information that you provide to us, such as:
  • Name, email address, phone number
  • Company name and job title
  • Billing and shipping addresses
  • Payment information (processed securely by third-party providers)
• Technical Information that we gather during your use of our services, such as:
  • IP address and browser information
  • Device type and operating system
  • Usage patterns and preferences
  • Log files and analytics data
• Service Data that you create or upload while using our services:
  • Marketing campaign data
  • Asset information and metadata
  • Configuration settings
  • Integration data from connected platforms

We retain this information only for as long as necessary for the purposes set out in this Policy or as required by law.

HOW DO WE USE THE INFORMATION WE COLLECT?

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• Customer Support: To respond to your inquiries and provide technical support
• Communication: To send you service-related notifications and marketing materials (with your consent)
• Analytics: To understand how our services are used and to improve user experience
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To process payments, manage accounts, and conduct business operations

WHO MAY WE DISCLOSE INFORMATION TO?

Except as set out in this Policy, we will never disclose any information to a third party without your consent, unless required by law. We may disclose your information in the following circumstances:

• Service Providers: To trusted third-party service providers who assist us in operating our business, such as:
  • Cloud hosting and infrastructure providers
  • Payment processing companies
  • Customer support platforms
  • Analytics and marketing tools
• Business Transfers: In the event of a merger, acquisition, or sale of our business
• Legal Requirements: When required by law, court order, or government regulation
• Public Information: If the information is already publicly available
• Aggregated Data: We may share aggregated, non-personally identifiable information for research and analytics purposes

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve your experience on our website and services.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

HOW DO WE PROTECT YOUR INFORMATION?

We implement comprehensive security measures to protect your information:

• Infrastructure Security: Secure cloud hosting with enterprise-grade security measures
• Data Encryption: Data is encrypted both in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms for our systems
• Regular Audits: Regular security audits and vulnerability assessments
• Employee Training: Comprehensive security training for all employees
• Incident Response: Established procedures for responding to security incidents

YOUR RIGHTS AND CHOICES

You have several rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

DATA RETENTION

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites or services. We encourage you to review their privacy policies before providing any information.

CHILDREN'S PRIVACY

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Post the revised policy on our website with an updated effective date
• Notify you of material changes via email or through our services
• Provide a reasonable notice period before changes take effect

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.